Went to the courthouse to meet with Lisa from Wakefield & Assoc. Regarding a summons for fees from an apartment I previously lived at. Some of the fees were bogus so I did not feel I should pay for these. Being charged $100 for apartment keys that I returned and $106 for 3 days worth of rent when I was no longer there, plus a few smaller erroneous fees; it just wasn't right that I had to pay for these items. I originally tried to settle with the apartment complex when the charges were originally sent to me, but they ignored me.
Three years later and currently being unemployed due to being laid off, I tried to settle with Lisa at the courthouse. The original bill of $650 was now up to $1300, I only admitted to $300 of the original $650. I said I could give the $600 cash I had for rent and put my rent on my credit card instead (therefore maxing out my card) to settle the matter.
Lisa was rude from the beginning. Her demeanor was cold and snotty. She said she could only take off 20% from the $1300; which having dealt with collections in the past I know this is a crock. I counter offered a 40% reduction and she said she did not know if she could get this, but would bring it to the client. The attorney that was in the room with us agreed that there was a great possibility the client would reduce the bill 40% and also agreed to have Lisa make this attempt.
It was decided that they would go ahead with the judgement and put in for the 20% off, but that Lisa would still make the attempt to get it reduced by the additional 20%. She gave me her card and told me to contact her on Feb. 10th to find out what the client said. There was nothing else I had to do that day since I was not going to contest the decision.
Here it is February 10th and I contacted Lisa at Wakefield & Assoc. And this woman needs to be fired!!! She is a liar!!! She IMMEDIATELY got nasty with me saying that the judgement was already entered for the full amount and that I was supposed to file an answer with the court the day we were there and that I was only offering them $35 and that was no where near the amount I was being charged!
I presumed she was confusing me with someone else since there was no way I was offering just $35. I brought my paperwork with me to court on the 2nd showing I was accepting $300 of the $650 and would settle with the $600, but she just kept yelling at me telling me that I didn't offer anything else and I have to pay everything now and that she never said she would try to get the amount reduced! COMPLETE and ABSOLUTE LIAR!
She proceeded to say that a garnishment had already been entered for the amount; which I'm not employed so I don't see how that could be happening and just proceeded to be nasty with me and hung up!
She completely lied to me on the 2nd so that I would just walk away and not take the issue to court where I might have actually won since I had witnesses that I turned in the keys and was out on the 3rd and some other info as well.
This company should be reprimanded for its shoddy dealings and lying employees!
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