Complaint / review text:
I bought the Ultimate Chopper & Blender attachment about 5 or 6 years ago. The first few times I used the chopper portion of the unit, the blade broke. I called the company and it was replaced free of charge. I've had no problems with the chopper since.
I've only recently started using the blender portion. I used it twice and the third time I used it, the blades broke and ended up in my drink. I called the company and they told me that I had to BUY the replacement blender for $19.95 plus $10.00 shipping because they do not have replacement blades. I asked to speak with his supervisor and he informed me that NO ONE could go beyond the company's policies. I NOW HAVE A BROKEN BLENDER THAT I CAN'T USE AND NO AVENUE TO REPLACE THE BLADES.
This company should be shut down before they rip off more victims.