Sometime last month I parked in a lot just off SW 23rd
Ave in Portland. This was the first time I had used this lot and was unfamiliar with the procedures. The ticket machine would not take either of two credit cards. I tried and there was no way to pay in cash so I finally used a debit card and it seemed to go through. There was no attendant on duty and it did not print a ticket. With several people standing behind me, I knew I had paid, and so I left for my appointment.
When I came back, I found a ticket on my car. I sent a letter of explanation and a copy of my bank statement proving to Pacific Audit Solutions I had paid.
Today, February 2 I received a letter from Amber at Pacific Audit Solutions stating that they received my letter but so sad, too bad and further explained that tomorrow there will be a penalty if $28.00 is not paid by today. It is now 7 PM. Are there protections for unreasonable demands for payment with a 24 hour notice? I thought we had better collection laws that that.
They claim that bank statements are not valid proof of payment. (although please note they kept my money!)
My complaint is this: How can a company take my money and then deny me my goods? Isnt that the definition of theft and or fraud?
They claim that there were service numbers and instructions posted. However I have no proof that any of these claims are true.
This $28.00 bill must be what — $56.00 now? I paid for a service. I have proof. At what point am I obligated to hold still for extortion?
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