Usacomplaints.com » Miscellaneous » Complaint / Review: Acer America, Best Buy - Acer PC s are junk, Best Buy service after sale sucks. #553175

Complaint / Review
Acer America, Best Buy
Acer PC's are junk, Best Buy "service after sale"sucks

Acer PC, 31/2 months old went out, best buy sent it off to be repaired, hard drive damaged & was replaced. I had no restore discs or backup discs. None came with PC. They wanted me to pay 19.95 to get one. 1 Yr. Warranty on this piece of trash. Repeated calls to "geek squad"[who will not answer phone unless u wait an hour or more]3 different managers tell me they will order restore disc, this never happened. I finally ordered one & took to store for them to load onto my PC. 14 days later I finally get it back. Hope it don't die before I finish this. Next time I'll buy another, it lasted approx. 7 yrs.

Sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company. Plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome.


Offender: Acer America, Best Buy

Country: USA   State: North Carolina   City: Winston salem
Phone: 3367681277
Site:

Category: Miscellaneous

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