We contracted with Jennifer (JC Consulting) to conduct lead generation services. We signed the contract and sent a check out to her in Florida. However, we came to realize the calls were not being made and emailed Jennifer to let her know we were unable to verify her calls and had placed a stop payment on the check that was issued. Jennifer wrote back and apologized, blamed the calls on one of her "workers" and said she understood why we would no longer use her services.
A few weeks later, we received a call from a check cashing place in Florida stating Jennifer cashed the check but they could not receive the payment because there was a stop placed on the check. We contacted Jennifer and she swears she did not cash the check and says maybe her business partner cashed it. However, corporate headquarters states Jennifer definitely cashed the check herself. We went back and forth for this for a couple of days and Jennifer's business partner turned into her assistant that all of the sudden quit on her.
To make a long story short, I am currently waiting to receive a refund from Jennifer who states that she does her billing on the 15th of the month and our refund will have to wait until then. This is a response I received from her after telling her I should have googled her name before contracting with her. I am told not to believe these stories and JCMH is not her company. Well, this may be the case now because she goes by JC Consulting.
Jennifer, if you're reading this, you know who I am and I will gladly update this post once I receive a refund. If I do not receive a refund, I will pursue one through the legal system.
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