I had to take out a Payday loan on-line.in the submission form there were several things I unchecked so I would not be bothered for additional information, services, etc. Among them were the discount club 777saveclub.com
The next day the Payday loan was in my account along with TWO hits by 777saveclub for 22.99 each. I called them on 1-8-10 to ask why they had hit my account. The person that answered seemed a bit clueless but said she would handle it. So I called back on the 9th and the person told me that they were sorry but the money would be back in my account within a week.
After a week I called back and was told that they should have said the refund would be there within 7-10 business days. So I waited a few more days. I called back on 1-22-10 and asked where my money was and was told that a check was in the mail. I asked for how much and they told me 22.99. That was only half as they hit my account twice. She went to talk to her supervisor who told her the money would be in my account in two-three days.
I called again around the 25th or 26th. I was told that the money was not going into my account but that they had mailed another check that should be here any day.
Today is the 29th. Just got off the phone with a lady who said that I called to cancel on the 9th but I never asked for a refund. I asked her how that could happen since I never ordered her service in the first place and that was the only reason I had ever called. She had no answer other than to tell me I was incorrect and had not asked for a refund.
These guys are simply low-lifes. I've already filed fraud charges with Compass bank and am sending a copy of this to the Payday company along with the BBB and anyone else I can think of.
Their fax is 888-385-2668, phone 888-895-6053. Another number on the website is 866-575-0261.
I found this address online:
ZZD LTD
21 Gladstone Street
County Durham
Consett DH8 6AQ
United Kingdom
Mailing Address For US Customers
10869 North Scottsdale Road Suite #103-PMB176
Scottsdale, AZ 85254
Another address is:
8390 E Via De Ventura, F/110 PMB132
Scottsdale, AZ 85258
Another associated website is http://www.yoursaveclub.com/
866-575-0261
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