We got many mailings form this company. We decided to use them to hopefully save our home from foreclosure. The "counselor" we spoke with during our initial phone conversation made us feel as though we have nothign to worry about and that they would work with our lender to keep out home form being sold at auction. The sale data did end up getting pushed back several weeks, however the home was eventually sold back to the lender.
The thing that gets me though is that we were promised a 50% money back guarantee and have yet to get one. I have called several times adn the person/department that handles refunds is never available. I have left countless messages. On one occasion (i had called 4-5 days previous to this) a supervisor refused to put me through to the department. He said that if you left a message they will get back to you. I informed him that i had left several messages over the past month and have never gotten a returned phone call.
Five months later and we have still not heard back from them or gotten any form of refund. Beware of this company!
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