Complaint / Review
Geeks.com
Abruptness and lack of interest

I bought a refurbished ibook fro Geeks.com and when I called the first time to ask how to get past admin and password, the tech support acted as if I was stupid, made a suggestion and when I told him it was still scrolling he became impatient and told me to just mail it back. I later solved the problem myself. When I called again to ask about returning it because it does nothing and would cost me loads to upgrade, when I asked the woman to repeat herself, she rudely told me maybe I needed to call back. I am very unhappy with not only the product (which is partially my fault for ignorantly ordering) but more for the tone of the tech support.