As a former employee of Discount Mortgage Relief (and major lenders such as Chase and Wells Fargo) I urge you categorically do NOT have Discount Mortgage Relief do your loan modification. They are setup to take your money and to provide as little a service as possible to their "clients". The testimonials they provide are fake as well. The employees are taught to lie and most have no idea what they are talking about, which is why if you get them off their script they are clueless.
If you have tried to contact them after you fork over between $1,000 and $4,000 to have them do your loan modification, you have probably noticed it is very difficult. No one there even has voicemail and this is how the management wants it... As DIFFICULT as possible for you to get in touch with them. When you try to call, you will be hung up on, placed on hold in a phone system that moved you in the queue down to #1 in line, then bumps you back up to 30. That's how they want it. They say the phone system is being upgraded, but my clients said they were told that for months. I was even reprimanded for taking ownership and personally getting a processor on the line for a client. I was told to put them back in the phone system, instead of making sure the client got what they needed. They keep every single door locked, even though there is building security, to prevent those who have been cheated out of their money from coming face to face to speak with someone.
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