I paid $120.00 (by creditcard) for an "Enrollment Package" which included a pre-test, and the actual testing date and location so I could be employed at the U.S. Post office on Sept. 11 (a. M) and called the same day Sept. 11 (P.M.) to CANCEL the order... I was told It would cancel and NO payment would be processed.
I then recived the packet on Sept. 18 and then revied my credit card transactions and discovered the they had charged $ 120.00 PLUS an additional $19.95 for processing fess (I was noever told about these fees).
I then called on Sept 18 and got a "RETURN AUTHORIZATION NUMBER" #93106 IN ORDER TO BE REFUNDED AND THEN SENT THE PACKAGE BACK TO THEM (with the same exact packaging lables inside)
I called and left messages on a countinous basis, spoke to Mgr. Datsun, Madison, Tamika and Kendra. I was told my refund is in process and have never recived ANYTHING to this date. Now the number I called (800-914-1197) is disconnected and the webpage is closed. I am very FRUSTATED, and ANGRY to hear of this happening.
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