The radio advertisement stated a feel trial for the cost of shipping and handling - 9.95. The web site and print advertisement also stated that the free trial included everything needed to try the product including 4 cartridges, the equivalent to 6 packs of smokes. After they have your credit card information than they try to sell you additional products - when I declined it was explained to me that I could not get the free trial without purchasing the 69.95 cartridges or the 99.95 set of cartridges. Which would automatically be renewed every month on my credit card until I called to cancel. When I realized that I was not going to be able to order my free trial for 9.95, I asked to have my credit card cancelled. I was put on hold for 20 minutes. I held on. The customer service rep who I spoke to assured me my credit card would be cancelled and even agreed that the advertisement is misleading and he has more problems because of the advertisement. I believe there are laws protecting citizens from such false advertisements?
Yeah these guys ripped my friend off, saying that they would only charge $9 for shipping and handling IF he decided that (within 30 days) he wanted to return the product. They proceeded to charge his bank account several times, each for the sum of $1.95. Pretty sleazy marketing. Or, more likely, the point of this scam is to get as much money from as many people as possible, in hopes that not all of them will cancel the charges put on their cards. It's pretty reasonable to assume that, out of thousands of people, not every single one will take the time/effort to dispute charges on their credit cards, especially if the charge is a couple of dollars. I think every dime counts. The BBB will receive notification of this silliness.
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