Usacomplaints.com » Miscellaneous » Complaint / Review: Privacymatters123 - Debited money from our account without authorization, reportedly for a membership fee. #527566

Complaint / Review
Privacymatters123
Debited money from our account without authorization, reportedly for a membership fee

There was a debit from account for $24.95 supposedly for a membership fee. We never signed up for ANY membership and when I called and got a "customer service" agent on the phone.
I was adament about not having any kind of membership. The girl told me that they were sorry and they would cancel the membership and refund the money in 1-2 business days.
After 10 days of no refund and a long drawn out dispute with my bank regarding charges, I e-mailed them and threatened to cal the BBB. I immediately got a response stating that there would be a refund in the next 2 BILLING cycles on our bank account!!! Come on! These people are a SCAM!!! Funny thing was, they referenced my wife as her maiden nmae. We've been married five years! Be careful


Offender: Privacymatters123

Country: USA
Phone: 8882390316
Site:

Category: Miscellaneous

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