Complaint / Review
NWVDirect (New World Viseo Direct)
Bait-n-Swith, baidt and switch, ripoff, cheap products, high prices, unethical, cheater, theives, liars

One of the worst experiences I have ever had was when I purchased camera supplies from NWV Direct (newworldvideodirect.com).
The first thing they did was charge me an extraordinary price for a very cheap set of lenses (about 5 times as much, claiming they were the top of the line when they called to switch me). After threatening to file a chargeback, they reluctantly reduced the price (by $75) to what everyone else was charging on the net ($29).
The next problem I had was when they sent me a battery they swore was the right one for my camera. The problem of course, was that it did not work. Apparently the battery has a thermocouple that my camera needs to have normally closed. The battery they sent me was normally open. I sent it back at my expense and they sent me the same battery. I sent it back again at my expense again explaining exactly why the battery did not work.
They once again sent me back the same wrong battery. I took the time to make a video for these clowns, clearly showing the difference in the voltage and also the resistance. I also put both batteries in my camera, showing the error that their battery caused (via a 2nd camera).
I sent them the DVD and the battery requesting a refund, if they could not find the correct battery. What do you think they did? That's right, these clowns sent back the same battery again. I guess they feel that they can just rip us off any time they want.
I filed a complaint with resellerratings.com. NwvDirect claimed I was not a customer and I had to send my credit card statement to resellerratings.com. This effectively allowed them to move my complaint down the list without anyone seeing it. When it was reactivated they had 10 short good reviews all listed on the very same day and by people who only signed on to make that 1 review.
I also noticed that it was a pattern with them to have several reviews on the same day after a bad review, while all other reviews were dispersed unevenly as you would normally expect. Coincidence? Or more trickery? Be forewarned, in my opinion, these are savvy crooks who could not care less about ethics.
Once last note. I truly believe that they have a gang of cohorts who continuously go out on the net and write phony reviews to trick others into buying from them. Frank