I used Bloomex 's services recently to get flowers delivered to my girlfriend's workplace in Hamilton. The delivery was supposed to be made in the morning, however it got pushed to the afternoon, and the flowers reached her right before she was about to leave from work. Needless to say, she was extremely happy to receive the flowers and my note.
Cons:
1. Lack of customer service agents. Telephone operators were never available, and online reps were available only 1 out of about 30 times that I tried to connect in a span of 4 hours (12 PM to 4 PM)
2. Delivery time is not guaranteed as they claim on their website, even if order is placed on time.
Pros:
1. The delivery WILL be made. I got the flowers delivered in Hamilton. Maybe this aspect differs from city to city.
2. Bloomex has a good collection of packages to choose from online.
3. Immediate e-mail notifications of all updates applied to my order.
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