I had ordered there product on 10/9/09 I wanted the cooker and be charged in 2 payments of $19.99. When I received confirmation of my order via email I was hit with numerous other charges. Monthly pan charge, monthly news letter charge, monthly recipe charge. I called them in less then 4hrs after receiving this email as they did not open till 8am EST telling them to cancelled the whole order. I in no way authorized any of these charges. I have emails showing these cancellations. I've received a charge in my account on 10/14/09 for $6.95 which was I was told by the company as this was a cancellation fee my bank reversed those charges again as I was not
told of these hidden charges. Today 10/15/09 I see on my account a charge of $51.80 and my bank states unable to block that charge if the company is stating that they already shipped it. I called the company again stating this was to be cancelled. The women I spoke to said yes I cancelled it but again it was to late to stop the shipping of the product. I cancelled on 10/09 4 hours after I placed the order they state this has just been shipped out today 10/15. I stated why am I being charged $51.80 she stated that since I wanted to cancel the order it was converted over to a one time payment. Again without my authorization. This started out to be a charge for
$26.98 and so far taken out of my account has been $6.95 and $51.80. I have medical issues and my daughter is also disabled I was wanting something that will help us to cut the cost of cooking for the 2 of us as we are both on a fixed income. Also with my medical issues it was a chance to eat healthier. I can't understand how they can get away with this and that no one has brought this to the publics attention. Please help me get my money back and stop all these charges. Also flag this company for their business practices.
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