Ok this is some of the things i have seen from inside this company. Anyone who has ever sold anything has had a bad customer complaint it is only natural that some people are unsatisfiable. I have seen bosses tell us that we can not take back returns because it will cost the company money even it meant screwing the customer out of there money i have seen restock fees go from 30 dollars to 60 dollars up to 120 dollars depending on the product upon my discussion with corporate att there is only supposed to be a 20 dollar fee. I have sat in meeting and listened to strategic ways to take the customer for everything they got. I my self got got i was making good money till chris kelley decides to make everyone minimum wage plus commission why would i bitch about commission that helps me right? Try again i sold almost 1000 dollars in commission and was not payed a penny of it so thinking about a job not here. Oh i forgot i worked for this company before and never was payed a dime of phone commission now accessories he will pay you for because we order the acc at 2.00 and he sells them for 19.99 or 24.99 depending on if you look like someone who could be played for the money. I was directed to lie on numerous occasions to the customers.
I myself was threatened on a daily basis for my job but because of my loyalty i toughed through it only to be fired on 1 customer complaint and then the 2nd time on a customer complaint 2 months prior to me being fired, sounds to me like excuses as not to have to pay the employees. Mr chris kelley i am not going to worry with all that money that you owe cause as the golden rule says do onto others as you would have them do onto you. You will get yours i hope i am there to see it.
Oh incase you want to stay out of all his stores here is a few other names you might have heard
Gorilla Games
Cellular express plus
sports heavens
yes these are all his businesses but let me not quote this the one behind all the pays are joanne kelley which would be his mother isnt that sweet mom teaches son how to screw people over becareful when shopping with this place make sure whenever you go in you check all your account info for your bill they like to add features that you dont ask for. Read all contracts word for word you will know what i mean if you choose to purchase a new phone.
Walmart and Radio shack beat every phone price there and at corporate so go to those.
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