Usacomplaints.com » Miscellaneous » Complaint / Review: Con-Way Freight - Damaged freight. #509507

Complaint / Review
Con-Way Freight
Damaged freight

On July 8 I switched to Con Way Shipping a bit of gear (Roland Rotary Engraver) appreciated at $4550 plus shipping charges. We asked of the consultant in Lexington, KY regarding the requirement for insurance and were educated that "deliveries were instantly covered-up to $25 per-pound". Because the product measured 290 lbs, $25 per-pound was considered significantly more than adequate to protect any problems. The engraver was totally crated and guaranteed, nevertheless, when it reached it is location, the most effective of the cage, that was 3/4" heavy timber, had possibly been eliminated or broken-off in-transit. Nail brains were still uncovered about the attributes of the cage where it'd been cut away. Consequently, the engraver was broken beyond repair. A state was submitted with Con Way for that worth of the engraver, however they settled just $210, declaring that because it was utilized, they'd just spend. 10 per-pound. No difference of applied vs. New was created after I made preparations to ship together. More, Con Way statements that since the Statement of Lading doesn't possess the price within the blank supplied within the fine-print, they're not responsible. Nevertheless, their worker in the Lexington final published the number $275.01 for the reason that empty. It was the quantity of shipping costs we were billed and compensated at that time the cargo was offered to Con Way.

In telephone conversations reps from their statements division have accepted that "misconceptions of the kind really are a difficulty", however state they've no obligation for items delivered within their treatment.

If you should be scanning this and therefore are running a business, in case your client entrusts a product for you that will be ruined inside your ownership, how might they go should you stated it had beennot your obligation?


Offender: Con-Way Freight

Country: USA

Category: Miscellaneous

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