Teri, tustin, CA
I had ordered the photoshop 7.0 online on 6/20/09, i had 7-10 days to call them to cancel and can keep 1 cd and send 2 cds back. Called them on the 10th day to cancel but they said that i had called too late. That i was already charged 189.00, they had offered to send me 4 cds for free. I said ok. I still was not satisfied due to i had called to cancel on time. Then they offered to give me a refund of 75.00, i had to fill out a claim form. They was supposed to send the claim form within 7 days. Until now, i still had not receive a claim form.
I had contacted them every 2 weeks, about 5 times already, last time was today, 9/14/09, they kept saying that the form will be sent out. I asked them what was the problem with sending out the form. They said they don't know. They i asked to speak to the manager, they just kept saying that they will request for the form to be sent out again.
If i can't ge 189.00 back, i want to be refunded the 75.00!
Please don't ordered from video professor, the are the biggest scams.!
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