Usacomplaints.com » Miscellaneous » Complaint / Review: HBS Books.com - Smart Savings Center.com Hotbooksale - Smart savings Center.com I ordered one book and charged it to my Discover card. When I got my bill I saw that they had signed me up for some ongoing program or club for $19.95 I never asked for this and only wanted a book. #502045

Complaint / Review
HBS Books.com - Smart Savings Center.com Hotbooksale
Smart savings Center.com I ordered one book and charged it to my Discover card. When I got my bill I saw that they had signed me up for some ongoing program or club for $19.95 I never asked for this and only wanted a book

I ordered a book from HBS AKA Hot Books Sales. When I got my Discover Card bill there was an additional charge on the card for some sort of ongoing progran which I had alledgedly joined. I never agreed to join any thing of the sort. I called the company and cancelled the program but they refused to refund or credit the charge. They insisted that I had ordered the program. I contacted Discover Card and disputed the charge. They gave me a temporary credit while they investigted the charge. After contacting "Smart Savings Center.com" which is the customer complaint department for HBS they were satisfied that I had indeed ordered the program. I have filed a complaint with the Nevada State Attorney general's Office which handles Consumer fraud which this indeed is. They are invertigating.


Offender: HBS Books.com - Smart Savings Center.com Hotbooksale

Country: USA   State: Florida   City: Boca Raton
Address: P.O. Box 810365
Phone: 88864616

Category: Miscellaneous

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google