The resident manager of the Chelsea Apartments on Formosa Ave, Lusine Khachatryan is related to people in the property management company Portobello Management. Whenever tenants call Portobello with a complaint from the Chelsea Apartments the secretary directs the call to Lusine's relatives. If a tenant complains to Portobello about anything they start harassing the tenants to get them to move.
The resident manager has 5 people living in a 1 bedroom apartment. 2 adults and 3 kids. She constantly harasses other tenants for having an occasional guest and accuses the tenant of having someone extra living in their unit when they don't. She tells the tenant they cannot have their guest park in the tenant's parking space. The manager regularly has overnight guests herself and tells her guests to park behind a tenant in the tenant's parking space. This blocks the tenant in so they can't leave without tracking down the manager. There have been times where the manager and her guests leave in the manager's car, and leave her guest's car blocking in a tenant so the tenant can't leave until the manager and her guests return hours later.
There have been many security problems like groups of punks hanging out on the property, broken doors and locks. The resident manager of the Chelsea on Formosa and the management company Portobello know this. Because of this there have been several thefts and a tenant was physically assaulted (then they started fixing stuff after the fact to cover their butts).
When tenants ask for repairs they are not done. They will raise the rent too without making the repairs. They think they are above the law. Because of nepotism and because they know it is often easier for a tenant to just move rather than spend extra time, money and energy they don't have to fight them.
I hope others can be warned by this and when it comes time for them to find an apartment to live in that they make sure not to choose one owned by Mac Venice Holdings, or managed by Portobello Management.
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