Usacomplaints.com » Miscellaneous » Complaint / Review: Tarps Plus - False Advertising/Fraud. #490762

Complaint / Review
Tarps Plus
False Advertising/Fraud

After checking out many tarps online I ordered a 24'x30' Tarp from Tarps Plus 38940 Trade Center Dr. Palmdale, CA 93551 based on the description found on their web site
http://www.tarpsplus.com/poly-tarps-single-tarps-silver—black-tarps.html

It was described as a "SUPER HEAVY DUTY BLACK OUT TARPS. The most durable and shields the best against the sun. Silver/Black Poly Tarp - Super Heavy Duty Poly Tarpaulin 7.0 oz. Per Square Yrd. - 1200 Denier - 14x16 Weave Count"

The 7.0 oz per square yard was a little heavier than some of the competitors tarps so I decided on the Purchase from Tarps Plus.

I received the tarp and began to put it up on my tent frame, the first thing I noticed was it seemed a bit light duty for what I was expecting, and the grommets were about pulling out when installed, one corner actually ripped of and I had to use another means to hold it to the frame. I figured something had to be wrong so began checking into what I received. First off the shipping weight was only 22 lbs, that did not add up as the square footage at 7 oz per square yard would mean the tarp should of weighed in at around 34 lbs. I sent an email out to Tarps plus at that time letting them know what I had discovered, but because of the time involved in getting a new one in from another company I was forced to use what I had ordered from them.

2 weeks went by with no response, my lawyer who is a friend of mine suggested I re contact them and try to return the tarp as they had falsely advertised the product.

I received an email back from them after I had told them I would report them to the authorities.

They wanted me to send in pictures of what I claimed seemed to be the problem showing all the damage. I got back to them again explaining the overall weight of the tarp which explains all that needs to be explained.in other words I purchased a 7.0 oz per square yard Tarp and received a 4.5 oz per square yard tarp from them, what more need to be said, I cannot take a picture of the lack in material, they need only to check the shipping bill and do the math. Other companies that sell tarps of the same heavy duty 6 oz and 7 oz material tell me that size tarp 24x30 that they sell weigh between 30 and 36 pounds depending on 6 oz or 7 oz

I seem to be getting know where with tarps plus.


Offender: Tarps Plus

Country: USA   State: California   City: Palmdale
Address: 38940 Trade Center Dr
Phone: 8008383057

Category: Miscellaneous

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