We were ripped off by Innovative Merchant Solutions too. We were also blackmailed by them and I got it on audio tape too! They stole money from one of our deposits and shorted us $418.20. They deducted fees from a deposit the fees had nothing to do with instead of debiting the fees separately like they are supposed to (theft of funds & deceptive practice).
Don't waste your breath arguing with these rip-offs, File a complaint with the Federal Trade Commission. They will investigate them. I have an active case with them now. When they see there is a pattern with this company it is bad for the company. They will put a stop to the Deceptive practices.
Also, don't let Innovative know, but call your bank and put blocks and filters on your account and block them from debiting your account, but deposits will still go in your account. You have to exclude all businesses you allow to debit seperately so they can be paid, but be sure to block Innovative Merchant Solutions. Their ID number is on your checking account statement.
Good luck folks. With everyones help contacting FTC, they can be stopped! It shows a pattern.
Take care!
DW
Small business owne
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