As a businessman and a consumer, I can't imagine a more frustrating experience than what I had with ProScopeSystems, Inc. They provided me highly misleading claims of repair capability; a complete lack of regard for this customer in promptness in quoting, returning calls, or even shipping items back; Stuart Jackson's defensiveness-turned-to-aggression by him questioning my right to be frustrated with their lack of response, then falsely saying I don't have a Fed-Ex shipping number so he will ship (as slow) as he likes, and then threatening to sue and press charges if I contact the Better Business Bureau; all are in my opinion, highly egregious actions which I feel should be addressed by a consumer protection agency so no other individuals or companies have to endure what I experienced with ProScopeSystems. The cost to my business is much more than the $150 in shipping charges, as I lost much good-will with my clients and their patients. No one else should have to suffer the same. Dr. Jekyll's should very wary of dealing with Mr. Stuart Jackson, as he talks a good game, but quickly turns into a Mr. Hyde. There are many reputable endoscope dealers out there, from my recent experience, it is safe to say Stuart Jackson is not one of them.
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