Im a student and the company I do my student loans with want me to clear up any debt I have so I called them to do that they told me the only way I could clear it and get a letter confirming it was if i paid it off. So i paid it off. Now they are refusing to provide me with the neccessary documents or any documents at that and as far as my student loan people are concerned it hasn't been cleared if they don't receive a document i don't get my schooling paid. Everytime I call they give me the run around and confuse me with other people and they just put me on hold or talk to me like i'm stupid and say they don't know what im talking about or tell me to wait till the next day... Etc. I receive a call today and the fellow told me to call and when I did they told me he wasn't there and proceeded to put me through the same confusion all over again
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