Their company methods are deceptive and illegal, they completely misrepresent their chandeliers, declaring that they're 100% crystal and that I was billed for products used to donot get.
I purchased 5 chandeliers and two sconces from Gallery 84, who's also conducting business as Range Furniture in June. After I obtained my purchase I had been surprised to determine the chandeliers had lost parts, the prisms were damaged, they'd plastic parts, which Mark mentioned they'd be 100% gem. The glass facilities were all dirty and needed to be washed. All of them came unassembled with really awful instructions, it had been a laugh
The sconces were on back-order then when I popped the container of the tones in the matching chandeliers, these were dirty and had hot-glue smeared throughout them. I called customer support and was informed that I'd be acknowledged for that tones I'd obtained and also the sconces that have been likely to be sent inside a week. I then found out later that I wasn't acknowledged for these tones, actually those I'dnot obtained. I'd to debate concerning the cost I had been billed plus they ultimately decided. But, I nevertheless was not acknowledged. I really couldnot think this case also it was getting worse from the moment.
I talked with the adviser, Brian and informed him about anything I had been experiencing and he explained he'd change them out with various chandeliers but at our cost simply because they never let discounts, which we'dnot obtain Swarovski crystals, that have been all damaged within the first place. I had been furious at that time and informed him he was a liar of course if he'dnot have lied within the first-place I'dnot maintain this case and required an entire return. I told him I'd contact my charge card business.
The corporation is saturated in shady people from Customer Support to Revenue plus they are running a business to make the most of people.
After my knowledge with this specific company I came across that various other customers have grievances from this company with comparable grievances and also the rude reactions they've obtained out of this organization. Our charge card business has acknowledged back my complete stability but their lender nevertheless hasn't experimented with solve this case. I Desire I'd identified concerning the grievances submitted with Better Business Institution and complaints.com, I really hope my criticism may drive everybody remove from these shady individuals. I'm astonished they stay in company I've approached Njis State Authorities and submitted a criticism against Gallery 84is deceptive methods.
My husband and that I requested these chandeliers for the completely new house and we'd to re order from another organization. Because we'd this type of little screen of time for you to re order and near on our home we'd to pay for $350.00 to increase the lock for the price we were not ready to shut about the day-we were designed to. This could haven't occurred if the corporation might have been truthful and genuine within the first place. My partner recently retired in the Airforce after helping 26 years and we found the claims after being absent for 2 straight international excursions, six decades. We eventually got to construct our dream house which firm's business methods managed to get a headache. They affected our final, they truly are rude, they avert telephone calls, they'll not fulfill at any price! I'd not suggest the corporation to anybody!!
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