We listed multiple accounts with Chasemax (which later became Rothman & Wise). We never were getting updates or clear answers to what was going on with our accounts.in the end, the only accounts we were paid on were the clients that paid us directly.
When paid directly, Chasemax requested that we fax them a copy of the check. They ended up electronically debiting the customer's checking account (happened twice). Now we have 2 angry customers who have not had their money refunded. The double charge occurred in August and it is now the end of February. There has been nothing refunded to the customer.
Additionally, we were told since September that we would be receiving a check. Every week that I called they said "accounting" had the payment and it would be going out that day. I have never received this check.
Whenever I contacted them to try to go over accounts, what they owe us, the double charge, and the cease of collection efforts on our behalf Al Russo would set up a time for a phone call. He failed to EVER follow through on this. This went on for FIVE months.
I have received proof of payment to them from multiple customers showing that money WAS indeed collected. Soooo, they have stolen our money and do not intend to pay us back ever.
I would recommend NEVER using this company to collect for you and if they are calling and trying to collect money from you contact the original company you owe the money to and pay them directly b/c the company will never receive the money you have paid otherwise, and you will be passed along to another collection agency. Bad for the credit report.
We are now involving a lawyer in hopes of recovering our funds. The owners of Rothman & Wise (Leonard Rothman & Jim Wise) run an unethical company and are the very definition of "Scammers".
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