Usacomplaints.com » Miscellaneous » Complaint / Review: REZV RezVmax - REZV Offering Free Stuff, Then Bank Account Charged $40 By UT OREM Submit Solution REZV Rep. Called us back, very persuasive and persistant. #424733

Complaint / Review
REZV RezVmax
"REZV" Offering Free Stuff, Then Bank Account Charged $40 By UT OREM Submit Solution REZV Rep. Called us back, very persuasive and persistant

My wife recently went online to www.rezvmax.com and started to sign up for the free trial of the product. She got to the page where you put in your personal information and decided not to go through with this. She went back and deleted her information and backed out of the website.
The next day, she received a phone call from a representative from Rezv. The rep. Told her that they got her information from their website and they were wanting to know if she was still interested. She told them she was not and then the lady, named Joy, became very persuasive and persistant... To the point of lowering the shipping charges to $3.87.
Joy, the rep., eventually talked my wife into ordering the free trial for only $3.87, the shipping and handling charges. Reluctantly, my wife gave her the number on our bank card to pay for this. After discussing this with me, my wife and I both became uneasy about this whole situation. Rightfully so...
My wife pointed out to me, that on our bank statement, not only were we charged the $3.87 on the 14th of Feb., but today, we were also charged $39.95 by a company which is listed on the bank statement as UT OREM Submit Solution. How in the world this happened is beyond both of us.
Upon calling Rezv, they "obviously" have no record of an order from my wife or of any scams involving them. The man on the phone from Rezv tried to cut my wife off in mid-conversation several times until I got on the phone with him and I did not give him a chance to cut me off. The 800 number for UT OREM Submit Solution went straight to a voice mail recording. I am currently waiting on a call back from this company as well.
Along with these two things, we received an Ebay "Seller's Lounge" computer disc in the mail today (which we did not order). It was opened, but addressed to my wife. I did not understand this, but a red flag went off in my head for some reason. I have noticed some scam going on right now where you sign up for "Seller's Lounge" for a trial of $3.87 (imagine that) and people are getting charged money from an "affiliate" called "Submit Solution"... This sounds very similar to my situation, almost too similar.
I am not exactly sure if or how the three companies are affiliated. Please beware that if you do not intend on following through with a "free" trial, do not fill out the online information... Somehow they will contact you and then only they know where you money will go. If anyone is in the same situation as we are, or a very similar situation involving these three, please post it... It will help more people from being pulled along for this "ride".


Offender: REZV RezVmax

Country: USA
Phone: 8669490138
Site:

Category: Miscellaneous

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