I have really tried hard to love this store. The styles are unique and fresh, the customer service is okay, but the quality of Banana Republic merchandise leaves much to be desired.
I am sadly going to retire my Banana Republic patronage as I am sick and tired of returning/exchanging/being disappointed with crooked fabric as a result of being sewn incorrectly, crooked seams, crooked linings, unattached linings, stitching coming undone, buttons falling off, patterns that don't seamlessly continue throughout the pieces (most noticeable on skirts and dresses), and just CRAPPY poorly made merchandise. Even the earrings and necklaces have defects and inconsistencies. My sister buys two to three of everything so she can try them all on and at least find one well-made piece out of the lot, but I don't have the patience to do that. I would say that 1 out of 8 items I buy are well made and fits correctly.
Over the years it has gotten worse. PLEASE BR, work on your quality control and know I am not the only one who feels so conflicted... I really do want to love your store and do all of my shopping through you, but I just can't and so sadly, I won't.: (
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