While reviewing my checking account on line I discovered a charge of 139.95 against my account. I di not recognize having authorized such a charge recently and called the toll free number listed on the charge. The charge was made to MWI Connections and the telephone was answered as MWI Entertainment. When I started to asked a question regarding teh charge they first requested my name and mailing address to verify my account. Curious about this I gave them my mail address and they proceeded to "verify" my account. When asked if they could help me I then proceeded to ask them what was this charge for, as I did not recognize the compnay name or had I authorized such a charge.
The operator, "Tiffany" was the name she gave and a operator number (?), said it was for an upgrade in the account. I again sked what the company did and she advised me it provided discounts for dining our at such restuarants as Outback, etc. I said I never signed for anything like that as we never go out dining on a regular basis. She then said well we provide discounts for going to the movies and sshe would send if=nfo if I liked. I told her we rarley go to the movies and didn;t need such a service nor did I ever sign up for such a service and was not interested in this service. The whole time it was like she was trying sell me on the idea to join for the first time, even thought they had already charged my account like I was already a memebr.
When I continued to insist I wasn;t interested, she then, with out skipping a beat, said a refund would be credited to my account in the next 7 to 10 days. At this point giving me her first name and id number. I am in the process of reporting this to my bank to iniate an investigation and to insure I get my funds returned. The card they used was my bank card and now my account id 139.95 short with some outstanding checks that could possibly bounce.
Be sure to check your account statemnts closely, whether it is a standard credit card or one tied to your bank account. They seem to have no problems charging the accounts regardless of teh persons financial situation. And from the attitude and tone of the operator they don;t care, either.
In researching on the internet I discovered this company and all of it's sister companies are members of the Better Business Bureau. It is obvious they will list anyone as being a good company dispite a reputation of obvious false charges and lawsuits. It appears there is a lawsuit in CA at teh present and they already settled a lawsuit for these practices in MN.
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