Usacomplaints.com » Miscellaneous » Complaint / Review: Mason Capital Group, LLC Gretchen Fox & Associates - Loan Modification... Loss Mitigation. #408185

Complaint / Review
Mason Capital Group, LLC Gretchen Fox & Associates
Loan Modification... Loss Mitigation

I contacted Mason Capital Group, LLC and spoke w/Ken Hastings about assistance w/my mortgage loan and was assured that their company could assist me. I sent a $500. Money order and paper work to get started. I was told that it takes 120 days in which if they were unable to assist me, my money would be refunded. I have been working with Alicia Payzont & Lupe Medina and have gotten nowhere.

Last week I contacted Alicia to check the status and she assured me that we had passed the loan modification and was awaiting the next step from my mortgage lender. Today, I received a letter from lender services stating that there was a date for foreclosure on my house. I tried to contact Alicia and the phone number was disconnected.

These are people who are of their own freewill taking advantage of consumers in a time where everyone is experiencing financial hardship. They need to be stopped and pay for the anguish they are putting consumers through with their false advertisements.


Offender: Mason Capital Group, LLC Gretchen Fox & Associates

Country: USA   State: California   City: Tarzana
Address: 18375 Ventura Blvd Ste 354
Phone: 8667494916

Category: Miscellaneous

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