"Get An Ivory White Smile Today Only: $1.00 for S&H!" That's what pulled me into to this sleazy company. Days later I received my "FREE TRIAL" along with a full tooth whitening system that I DID NOT ORDER. I called the company and told them that I did NOT order this. They said to call by the 15th of January. She didn't say why. So I mailed the Tooth Whitening System back to them a few days after I received it. I thought that that would be the end of it. Mailing the package cost about $6.00.
Today, the 19th, I was looking at my Checking Acct. And saw a charge of $78.41! So I called the company again asking them what this was all about. Even though I sent the tooth whitening system back to them, they said that there was nothing that I could do because I didn't call them by the 15th and get an RA#. They did however say they could mail the product back to me!
First of all, I did NOT ask for a full tooth whitening system. I paid $1.00 for the "FREE TRIAL" and nothing else. Second, I had to PAY to mail their product BACK to them, the product that I did NOT ask for. And third, the customer service rep. I spoke with had no compassion, whatsoever, to my dilema.
I live on a fixed income and work only 10 hours a week. Now that this $78.41 has been taken out my Checking Acct. My rent check will bounce and I will have additional charges from the bank.
These are unacceptable business practices. Very deceptive and extremely unfair. Especially when I've mailed the product back.
This is causing such stress.
Please help me.
Thank you.
Patty
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