Someone from Ivory called me and ask if I am interested in their free sample with just a post fee charge around less $5. They asked for my credit card number over the phone and said if I don't like the product I should call them in 10 days since I receive it.
Here is what the wrote in their website:
Q: What is included in my package?
A: We send you everything necessary to get that glistening, bright white smile! There are no accessories, or other complementary products needed, besides your regular recommended dental hygiene.
Ivory White Formulated Teeth Whitening Gel — a high viscosity, zero sensitivity tooth whitening gel containing one of the most effective, yet safest whitening ingredients.
Ivory White's custom full-arch application tray (Dental dam) is shaped to whiten more of your teeth than cheaper half-arch trays.
Ivory White's custom applicator which keeps your solution from contact with air as much as practicable. The active ingredient in many teeth whitening systems is activated by air — if you buy an inferior applicator your whitener can start losing effectiveness in a very short period of time. Ours won't.
Without knowing that there are 2 small boxes (1 sample 1 full product) I opened both boxes and try one out of three products inside. I called them to let them know that the product is not working for me, I got a shocked that they will charge me around $30 if I don't return the full product in an unopened box and I need to pay the post fee again for it. No body told me about these. I told them why they send me a full product if I only want a sample to try the product. She just said that it was explained and I have agreed with it. I don't think so.
The bottom line is this is not a free sample but only their tricky way to sell their product without information upfront and worst we as the customer need to bear the cost of sending their product back and forth.
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