To Whom It May Concern:
I am very dispointed with your customer service department. Heres the reasoni called on 28 feb requesting a letter (memo) to ship my van back to the us. Then i called again on 4 march for the same reason and i asked the lady to fax it to me. She said ok, now, i find out she did not have it faxed, because i said never mind, that was a miss understandingby the way she was very short with me on the phone. Needless to say i am annoyed with nmac at this point.
To resolve being annoyed in the future, i'm going to refinance the van through someone else. I feel all finance companies (credit unions, ect) are the same if not better. My interest rate is too high anyway.
I will not purchase another nissan and i will tell anyone of interest how dissatisfied i have been with nmacs service over the last few years.
Yes, i know it took awhile, but i have arrived to the conclusion that all the complaints i read on your webb sight is ture.
Just another dissatisfied customer
i service my country with prideyou should do your job with pride and not give the customer the run around, especially a military service member in this day and time!
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