On 01/01/09 when checking my account I noticed that there was a withdrawal that I was not familar with. Today I spoke with my bank and all they could tell me was that this was not done with my debit card. I had done a google search on the name that had debited by account and found it to be "Idonlock" I called and spoke with a person by the name of James Burgandy (?).
He explained to me that I had requested a loan and that when I requested this loan it is mandatory that I also except their product and service. He began to explain the companies service and product which I was not interested in and told him so. I asked if there will be additional cost for their service and this is when he said yes, that there would be a monthly recurring charge of 28.50. I told him "no" I was not interested and that Idonlock better not take anything more from my account. I also asked him, "if I in fact took out a loan where their service is required, then why was I not given any notication either by e-mail or regular mail about their service. Where is their proof that I authorized this purchase and recurring charges?" He then told me that he would cancel there service and gave me a cancellation code.
I asked his name and when he gave it to me I remebered when reading other complaints that his name was mentioned along with them not being able to refund the initial paymeny they took from the account, but would be sending a 100.00 credit that could use to purchase some of their products. This 100.00 credit was also offered to me and I had to laugh. I told him to save his credit, and that they better not be going into my account again.
I don't believe that I would do business over the internet again. This is a lesson learned. I will have to go to my bank and change my account which I think would only be the safes way to ensure that no more funds from this company be withdrawn. What an inconviences and the in security in doing buisness over the internet is terrible. To bad these type of business ruins it for others.
Idonlock... Does not do proper business... And neither does any company that puts their services and cost in fine print.
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