I have aslo have become a victim of the $5.95 Trial Offer then being charged $79.95 for additional bottles not received. After reading the Complete consumer complaints concerning Acaiberry Max distributed by Fx Supplements I decided to do some research by Googling FX Supplments. There I found their Terms and Conditions, which I suggest everyone that this has happened to read.
Long story short cancel your membership so no other orders are shipped and credit cards are charged. Remember, Do not call them to cancel, send them an e-mail to cancel. An e-mail is your legal notification of cancellation.
Here are their Terms and Conditions;
Terms and Conditions:
Updated November 17
Here at Acaiberrymaxx.com we sincerely believe that you will love this product and will be very impressed with the results that you receive from Acai Berry Maxx. We are devout health enthusiasts and we are very excited about all of the benefits that this product is bringing to people's lives.
Member User Agreement
By placing your order for Acai Berry Maxx you agree to be bound by the following Terms and Conditions. You also agree that by submitting an order this will serve as your digital signature and that you agree to the below terms.
You will be receiving a full 15-day supply bottle of ACAI BERRY MAXX (which retails for $64.98) absolutely free. You only pay the non-refundable shipping and handling of $5.95.
By accepting this free 15-day supply you will be enrolled in our Renewal Program. You may cancel your membership in our Renewal Program within 14 days from the date that you placed your free trial order and you will receive no future shipments.
Please remember, most customers see most noticeable results by using Acai Berry Maxx consistently for 3 months.
If you decide that you love Acai Berry Maxx (which we know you will) you do not need to contact us, or do anything else to keep enjoying the benefits that Acai Barry Maxx brings you. Approximately 14 days after your initial order you will be shipped a full month's supply (two 15-day bottles) of Acai Berry Maxx for the low price of $79.96 (that's a 38% discount off of the retail price of Acai Berry Maxx).
Acaiberrymaxx.com is dedicated to improving the health and well-being of our customers by providing safe and effective natural supplement products made with the highest quality ingredients. Extensive research from top nutritional scientists goes into each of our proprietary products to ensure safety and efficacy for our customers. We are also committed to keeping our customers happy by providing the absolute best customer service in the industry.
About the Acai Berry Maxx Renewal Program
When you order the Free Trial of Acai Berry Maxx your credit card will be charged only shipping and handling.
You will have 14 days from your original order date to decide if Acai Berry Maxx is right for you. If you are enjoying Acai Berry Maxx, simply do nothing. On the 15th day you will be shipped and billed a full month's supply (2 bottles) of Acai Berry Maxx for the low cost of $79.96. Please remember most customers see significant/noticeable results after using Acai Berry Maxx consistently for 3 months.
Approximately 30 days from your original full month's supply date and every 30 days thereafter you will be sent a monthly supply of Acai Berry Maxx and your credit card on file will be billed $79.96 plus $5.95 shipping and handling. This way you insure you will conveniently have it shipped directly to your front door every month and never run out.
If you find Acai Berry Maxx is not right for you, simply email our Cancellation Department at [email protected] to cancel future shipments.
Only one trial offer per household. Only one credit will be issued per household on any returns.
The merchant name will appear on your credit card statement as Acaiberrymaxx.com
Customer Contact Policy
You are required to provide an accurate phone number, e-mail address, and shipping address when placing your order.
You must contact us within the 14-day trial period if you have not received your trial product. If you fail to contact us within 14 days of ordering and we have delivery confirmation at your address, Acaiberrymaxx.com will not be liable for these shipments.
Delivery Confirmation Policy
Because a variety of instances may occur at your address that are beyond our control, customers agree that any delivery confirmation (even without a signature) provided by the selected shipping provider is deemed sufficient proof of delivery to the card holder.
Cancellation Policy
You may cancel your membership at any time by simply contacting our Cancellation Department at [email protected]. Please remember, most customers see most noticeable results by using Acai Berry Maxx consistently for 3 months.
Information Update Policy
If you need to change any information on your original order or future shipments we have set up the following email address for you to quickly have these changes made for you. Send your information change request to [email protected].
PLEASE NOTE:
You must cancel Renewal autoship Program orders prior to next shipment.
Packages marked "Return To Sender" will NOT be processed or refunded.
Please be aware that shipping and handling fees are non-refundable.
Negative Option Clause
I understand that this consumer transaction involves a negative option, and that i may be liable for payment of future goods and services under the terms of this agreement for $79.96 per month plus shipping and handling, if i fail to notify the supplier not to supply the goods or services described.
Acai Berry Maxx Total Satisfaction Guarantee
I understand that if I am not fully satisfied with Acai Berry Maxx that I may return the most recently shipped unopened unit of Acai Berry Maxx to Acaiberrymaxx.com for a full refund less shipping and handling costs. We cannot accept unopened bottles older then 30 days from shipment. No refund can be given on opened bottles.
Return Address:
Acaiberrymaxx.com
916 113th Street, Suite B
Arlington, TX 76011
Product Disclaimer
I understand the statements regarding these products have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. I understand the information on this Web site or in emails is designed for educational purposes only and is not intended to be a substitute for informed medical advice or care. I understand I should not use this information to diagnose or treat any health problems or illnesses without consulting my doctor. I also understand that Acai Berry Maxx is not intended or to be used to treat any type of medical condition such as obesity.
WARNING: Not intended for use by persons under 18 years of age. Consult a physician before using this product if you have any medical condition including, but not limited to, strokes, high blood pressure, heart, liver, kidney or thyroid disease, diabetes, anemia, depression, anxiety, other psychiatric conditions, a family history of these or other medical conditions, or if taking any prescription, OTC and/or other herbal medications.
Billing
Our customer service representatives can resolve any billing issues that you may have. You may contact our customer service department via our toll free phone number 888-549-2111 *Please be sure to reference your order number when contacting customer service.
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