Complaint / Review
Wal-Mart
Eyeglass Lenses Cut Wrong Twice Requiring Four Trips

I recently purchased prescription eye glasses and sun glasses. I had to make 4 trips to get my eye glasses because the lens were incorrectly cut. Twice. On my last visit today, they were still wrong and I had to purchase additional frames when I had already spent over $300.00 originally. My complaint is not with the Walmart store in Valdosta, GA but with whoever they have to send the lens to to have them cut. They used to do their own lens cutting and I never had a problem. I have used them for over 20 years. Including the additional cost for another frame, I took days off work to go get then since I work out of town. This is not acceptable and should be looked into.