My fiance got a call from his mother the other day saying CCA called her and told her all his information of how he owes money. (so much for privacy). My fiance called CCA back and this lady with broken english picked up just saying "hello?" and told him he owed $1,100, but when he called Verizon, they said they sent it to a differant agency for $200. And do not know who CCA is. He ended up hanging up with the rude lady (that kept talking over him) and called again hoping to talk to someone else. He got a man the next time and the mad was so rude, telling him he would have to pay it know, he could pay $700 now. My fiance explained xmas is in a week, and has no money for him this month. The guy was swearing and my fiance asked to talk to a supervisor. He hung up.
I then went online to find out more about these people and I found this website, along with hundreds of others that they were scam and frauds. I then called them back and asked for a supervisor. Without putting me on hold, the same lady from the 1st time, told me the supervisor was busy. So I called back again and they forward me to him. He just said "hello?" and I asked him what his company name was. He said "CCA". I said, "what does that stand for?" he says "nothing" I was confused why he would not be proffesional and explain what his company was. I asked him for his name and he got very defensive saying "why do you need my name? So you can turn around my words?" I said, I have never talked to someone, expecially a supervisor who refused to tell anything about their company or even his NAME!!!
I then called the Better Business Bereau in Norwell Mass, and they said they have gotten 180 compaints on this bussiness, and gave me the number for the Attorney General. I left a message for the investigator, and he should be calling today.
I will be updating this after I talk to the investigator. Please write back to me if you know any information on this company. Thank you!
Nikki
charlestown, Rhode Island
U.S.A.
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