I purchased a front loader LG washer about three months ago. I begin to have problems and had to call the warranty department. I became really upset. They begin to ask all these questions about my washer that should have been in the system and then they had me acting like I was the technician. I was to look for different things to make sure it was completed when delivered. Well I stopped and just told them I did not see anything they were asking. The girl decided at that point she would send a technician out. Then she told me I needed to show my receipt of purchase to make sure that I was the one that purchased the machine. I told her I have never heard of such a thing. I've never had this problem when I purchase an appliance from Sears. I will never buy another product from hhgregg. They are the worst when it comes to customer service.
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