They tried - I will give them credit for that.
I purchased very expensive sun glasses... And they broke. I treated them well. They were much more fragile than I was lead to believe.
Nordstrom, Lands End, The North Face and many more stores will repair/replace a defective item. Maui Jim would not.
After a series of phone calls they fixed the sun glasses. Cost $70.00
I feel like I over paid for the sun glasses... Then over paid for repair. The sun glasses were marketed as 'sport glasses', yet, in my opinion they were a fragile product with fundamental design flaws.
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