Sent in a pair of glasses to have lens put back in and to see if they could address peeling on inside of frames. Glasses came back in with lens in and NO mention of peeling. Also, when they put the lens back a bigger section inside the glasses came off - which make them look crappy because you can ...
I had purchased a pair of Bayfront Maui Jim Sunglasses less than a year ago for a few of reasons, 1. My friends raved about the customer service, 2. The vision with the lenses. 3. Styles available. About 2 weeks after I bought them they fell off my head when I put them up when I was in a ...
I, like sooo many others are very disappointed with Maui Jim s customer service. When you spend $300.00 for a pair, one would expect a little customer service, wrong! Had them about 10 months and a nut came off the lens holder. 10 bucks plus shipping to have them fixed. 1 year later the same nut ...
Had to return these glasses 3 times for stress fractures. Turns out that many customers have had the same problem with Maui Jim.in addition to paying a lot for the glasses I have had to pay 90.00 for additional repairs due to the design flaw. Costly, bad service, expensive - I suggest you buy from ...
I had emailed maui jim and requested lens replacement, sent the model number and requested information if they were repairable, they acknowledged my request instructed me to send them in for repair, once they received them they told me they no longer had the replacement parts. And if I wanted my ...
My first pair of Maui Jim sunglasses were repaired/replaced with no questions. Now my other pair which cost lots of $ were sent back for repair and I am now told I can only get a $75.00 discount on another pair since they no longer make the ones I owned. I don't get it... Getting too big??? ...