Usacomplaints.com » Miscellaneous » Complaint / Review: Central Coast Nutraceuticals - Received product not ordered. #383682

Complaint / Review
Central Coast Nutraceuticals
Received product not ordered

I ordered a $1 sample plus shipping of 4.95 for colontox. They sent hoodia gum and hoddia water drops also (45.85). I sent an email (nov. 18th) the first day I got them, saying I had received product and was charged for it, that I did not order. I requested they email me a return label and I would be glad to send back the items not ordered, I also told them if they had signed me up for a monthly program to cancel it now! Their confirmation email said to give them 24-48 hours to respond. On Nov. 24th I sent them another email stating I had not heard from them and that I would be filing an unauthorized charge with my credit card company. Then on Nov. 29 they charged me another 38.95. I called them this morning, the auto voice said wait time was 66 min., 2 sec. I held for 98 min. Before someone finally got on the phone, I explained my situation and their non return email from Nov. 18th. I also told him I had notified my credit card company for the second time about the unauthorized charge. He said the 38.95 charge was for the other half of the colotox order. What! Other half. I was told they would send the credit card company the information where when i signed up for the $1 sample that in the terms and conditions it said they would be sending other products. And he said I would not win, and I would have to pay for the product anyway, if not returned within 30 days. I will be sending back the products I didnt order before my 30 days is up. He advised me he would put be on the "black list" so i could no longer order their product (hallaluah!!!) and had cancelled my program, which i had not signed up for anyway. When i ask to speak to his supervisor, he said he was the super visor (Aurther Moreno). So i will continue to fight this, because this company is cheating everyone that orders with them.


Offender: Central Coast Nutraceuticals

Country: USA   State: Florida   City: LARGO
Address: 12399 BELCHER ROAD SOUTH, STE 140
Phone: 8886928352

Category: Miscellaneous

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