Complaint / Review
Raven Media - Google Money Profit - Center4grants.com
Unauthorized debits from checking account for products/services of which I have never even heard

Last week I noticed a debit on my checking account statement for $39.95, labeled 800-710-2564 GMP. I knew I hadn't made any purchases for this amount so I called this number. They answered "customer service" and when I asked for the name of the company you'd think I just asked the woman to solve a nuclear physics equation, she fumbled around a second, didn't give me the name and asked for my name and account number before she could help me. I wouldn't give her any personal information so she transferred me to a supervisor. The supervisor regurgitated the same garbage, stating that she couldn't give a me a company name, that they are a research company and that if I gave her my name and card number she could find out why I was charged a fee. Again, I refused to give her my personal information. A few days later another unauthorized charge for $7.95 showed up on my account from 800-479-0979 www.center4grants.com. Since the customer service supervisor did mention they are a "research" company I am reasonably sure that it was the same company.in the meantime, I have received some Google Money Profit junk CD from this Raven Media, which has been sent back registered mail with a demand for a refund.

The kicker with this issue is that when I reported it to my bank, Bank of America, they treated me like I just made a purchase about which I forgot and recommended that I return the product and wait for a refund. A refund, for something that I never purchased, but was purchased with money stolen from me by this "Research" company. I'll devote another posting to Bank of America and their so called "Fraud Protection". If this isn't fraud then what is?

Cjct
Hartford, Connecticut
U.S.A.