I was contacted on 10/22/08 by Melissa Powell that I had been approved for a $7,000.00 loan, after going over everything with me and telling me that I had to send $635.00 which was the first 8 payments my loan would be transferred into my account within 48 hrs. She faxed me the agreement, which I read and signed and faxed back to her. I called her back anad told her I had signed the agreement and had faxed it back. She then gave me the name of the person I was to send the money to (Andrea Edmonds) in Atlanta, GA. I sent her the moneygram on Saturday morning and then called Melissa with the reference #. Melissa called me back Monday morning and told me that there was an error when my application was typed in the computor. Whoever typed in the information, typed in that I was a return customer, but they couldnt find me in the computor So since I was a new customer, Andrea wanted me to pay an insurance deposit of $500.00. I sent that money the next morning, after I called Melissa and gave her the reference number, she said my money would be in my account in 3-4 hrs. Around 4:45 that evening, Mr. Stovell from customer service called me and told me she wanted the rest of the insurance deposit of $200.00. I told him I didnt get paid until Friday and I would send it that morning. He called me at 11:20 that morning to see if I had sent the money and I told him I had and that I had faxed the information in. He said he will notify Andrea and he would get back to me in an hour. I never heard back from him. I called I dont know how many times and could never get anyone to answer the phone. I finally talked to someone on Wednesday and I found out the reason Melissa hadnt returned my calls was because she was on leave, and I was told by Susan that my loan had timed out and that they were refunding my money, and it would be in my account 11/12/08. It is now the 14th and I still havent gotten my money back and I keep trying to call them and the recording on the phone says hello=goodbye and then it hangs up. I am out $1,435.00 and I will probably never see that money again, and the bad thing about it all was I borrowed that money from my girls and now I dont have the money to pay them back.
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