On November 10 I received a collection statement (dated November 5) from Cavalry Portfolio Services indicating I owe them $589.27 for an unpaid Sprint bill. They offer "Cavalry's recession fighter program" so if I pay within 30 days they grant a 40% discount totaling $353.56 (although the payment coupon keeps the $589.27 amount). I knew something was wrong since I never had nor apply or ask for any service from Sprint.
I checked my Credit Report... And voila! Is now being adversely affected due to this FALSE charge. I immediately dispute it with Transunion, Experian and Equifax.
I called Cavalry and a person named "Mike" asked me my SS number which I didn't give; after indicating him the account number and explaining I NEVER had nor deal with Sprint, he asked me if I lived in a different address or if there were a family member with my same name. After answering him no, he just hung up on me. I called again and asked him what I needed to do in order to clear this problem he said "I'll review" and hung up on me again.
Then, I called Sprint requiring information about the account and the customer representative told me that the number provided does not exist in their system.
I want this company to delete all references of this account and COMPLETELY remove any report from my credit file.
After reading all the horror stories about this company, I started my homework. I wrote a dispute/validation letter which I will send tomorrow (certificate of mailing and return receipt) and filed complaints at BBB, FTC, Attorney General and NYC Department of Consumer Affairs.
I guess now it's only matter of wait. This company is totally bogus; I don't understand how the government can't stop them.
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