I was rip off by TWX Magazine too. I called and when thru their phone sham. If you call and just hit 0 a dozen times or so you can get to a human being.
They cancelled my order and said I would get a full refund but I did not. They keep a couple dollars from each magazine refund. So I filed a complaint with the Federal Trade Commission online. The next week the rest of my money was in my bank account.
If you want to file a report here is the information you will need. Go to a search engine and type FTC or Federal Trade Commission. Click on file a complaint report. The name of the company TWX Magazine, address 225 High Ridge Rd East Building, Stamford, Connecticut. Phone number 800-927-9651. And the information about your account if you have it.
Good Luck I hope this works for you.
If enough people file complains maybe the Government will do something!
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