Complaint / Review
Delta Airlines
This is preferred treatment?

I fly regularly. Lately, when I make a reservation, Delta does not permit me to make a seat selection. I am told I cannot as I 'might' get upgraded to first class.

Then the day of the flight, the flight is magically full, and everyone else has been able to select seats, so I am left with the worst seat on the aircraft and no one can 'do' anything about it. I am told, "Gee there is nothing we can do. It should not have happened, Customers are out first concern, have a nice day."

This is how they treate preferred customers who spend lots of time in their aircraft and spend hundreds of thousands of dollar with them?

I would be better off just getting the lowest fare. They treat me just as poorly but for less.