I had purchased a set of ac delco shocks from Autopartsgiant who sent me the shocks from emart inc. Three of them were new and one was junk, used. I tried to talk to the customer service but they said they would not absorb the shipping cost for the mistake and further told me that I would have to send the junk shock back at my own expense also. I tried to contact the managers and could not get in touch with any of them. My e-mails were returned because their e-mail address is incorrect. I think the ethical question is that these companies should be policed and the consumers should be the ones who could correct things by bringing a class action lawsuit against them. Thank you. Chris
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