Complaint / Review
Sprint
Excessive, predatory termination charge for cell phone service

I had an original contract for 2 cell phones which had expired. I had later added an additional phone (advertised) as family plan using the same plan (same expired contract). I have recently switch service provider and to cancel Sprint service. Sprint has unilaterally charged me $200 for termination fee on the added service. I had contacted Sprint prior to switching to verify that there would be no termination fee. I was told there would not be any termination fee as my contract had expired, but the billing is not the case.
They had charged me $200 dollars.

I had requested a contract with my signature but they were unable to do so and told me that it was automatic when i order the additional service.

I had also contracted Sprint, Customer Service, to request the removal of the fee but unsuccessful.

I had not signed any contract or told of the fee, or any fee at the time of the added service under the same expired plan.

This business conduct should be illegal in the United States.