I have been fradulently signed up for and charged to be a 'member' of ez saver rewards. It all stemmed after making an order from pro flowers. I noticed my creditcard being charged $14.95 from ezsver RW 800—355-1837 PA. I did not authorize ezsaver or proflowers to add these charges. When it showed on screen after ordering my flowers I chose 'no' under all options and still I've been charged. This should be illegal!
I noticed the problem when there was a $14.95 charge on my credit card I did not recognize. I contacted the number on my credit card statement. The customer service rep Helen advised that this is something I wanted. NOPE! Told her this is bull and her company is ripping people off with charges sneaking on their bill. Here's the IMPORTANT PART: She said she would be happy to issue the credit, and asked if there was anything else. I said the credit for $1.95 in May and then $14.95 the next 3 months ($46.80)? She goes no just the $14.95. I told her she better give me the whole credit or I would let MasterCard know to remove the charges anyway and that can't look good. Then she said she would credit me the whole amount after speaking with a manager for 10 seconds... Big surprise!
I do not recommend dealing with ProFlowers even though the flowers were cheap and beautiful now I know why.
0 comments