They sold a program over the phone alleging to same us thousands in tax dollars at the bargain price of a two year membership for over $1,000.00. We agreed to accept the materials for supposedly a 30 day look. We also sent 3 years of our tax returns for the "expert review". The expert said did not recommend filing amended returns. Not worth the trouble. Looked at videotape and reviewed other materials sent.
In accordance with procedure explained over the phone, I wrote a letter to the company with the merchadise being returned, canceling my membership and requesting immediate credit to my credit card. I paid $15.05 to return the package first class, certified mail with return receipt requested to have proof of timely compliance. Less than 10 days later, a second identical package arrived by UPS. When I called, no one could give me a reasonable answer, only that I now had to wait to receive their letter with a "return authorization number".
I asked them why their procedure was different than stated on the phone. They said they did not know. I asked them why I should have to pay to ship back a second package. They said they did not know. They have no policy in place to prevent this problem.
I am really angry. Then when I looked them up on the internet to e-mail them a copy of my second letter to them, I came across you web-site alonog with the one from the Federal Trade Commission where the court has previously frozen their assets and entered a temporary restraining order, which has later lifted, but it was for the exact same reason that I am writing about now.
It is really pathetic to feed on people's dread of the IRS to make money for a fraudulent company. The IRS is bad enough without bringing another monster in as well.
I only hope that I do received my credit to my credit card for over a $1,000.00. I have also asked National Audit Defense Network to credit my card for the amount of my second return of their merchandise.
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